Effective Date: January 1, 2024
OpenSTAR ("we", "our", or "us") owns and operates the website openstar.top. This Privacy Policy is a binding agreement between you ("user", "you", "your") and OpenSTAR regarding the collection, usage, and protection of your personal information.
When you register on our website or contact us through forms or messaging platforms such as WhatsApp, we may collect personal details including your name, email address, phone number, and investment preferences. We may also collect payment information and communication history when applicable.
Additionally, we automatically gather technical data such as your IP address, browser type, access times, and referring URLs for analytical purposes.
Your personal information is used to process inquiries, respond to support requests, customize communication, and improve our services. We may also use your contact details to send updates, newsletters, and promotional offers through email or WhatsApp messaging.
We do not sell or rent your information to third parties. We only share data with trusted service providers (e.g., payment processors, messaging platforms like WhatsApp, and email service vendors) under confidentiality agreements for service fulfillment.
We use WhatsApp to provide real-time consultation, respond to customer service queries, and deliver investment insights. By contacting us via WhatsApp or providing your phone number, you consent to receive messages related to our services.
We retain your information for as long as necessary to provide services or as required by law. Your data is safeguarded with industry-standard encryption, secure access controls, and monitoring practices.
We use cookies and similar technologies to enhance user experience and track engagement. These cookies do not store personal information unless you explicitly provide it. You can modify your browser settings to decline cookies if preferred.
Our services are not directed toward individuals under the age of 16. We do not knowingly collect data from minors. Any data found to belong to minors will be promptly deleted.
By using our services, you acknowledge that your data may be stored and processed outside of your local jurisdiction, including in regions with different data protection standards.
We reserve the right to update this policy at any time. Continued use of our website signifies your acceptance of any changes. We encourage you to review this page periodically.
If you have any questions about this Privacy Policy, please email us at contact@openstar.top.